"To whom it may concern:

As I was making my 2009 list of the people who had made the biggest impact on my life, one of the first names I thought of was Martin Carrion at Yapaweb. What put Martin high on the list was:

• He is mature, very likeable and at all times a gentleman
• He hears me and confirms his understanding, i.e. a good listener
• He continues to learn about my business and how he can help me be successful, i.e. a team player.
• He does what he says he will do, i.e. highly dependable
• He provides gentle nudges when I lag, i.e. keeps me moving forward.
• He always has my best interests at heart, i.e. focuses on client needs.
• His fees are excellent value and I never feel he is going to nickel and dime me for every conceivable service.
• He goes beyond what is called for in our contract, i.e. generous with his time.
• He has a breadth of knowledge about e-business and it is obvious that he is learning continuously, i.e. in pursuit of excellence.
• He earns every bit of respect I have for him.
• He handles all of the communications which prevents delegation misunderstandings.

The way things are moving, I can see Martin on the 2010 list of my MVPs.

Wayne Peacock - Responsible Stewarship

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